Refund policy

Return and Refund Policy

Thank you for shopping at DittoAgainSports!

We appreciate your trust in us for your sports and Pokémon needs. Our aim is to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

To initiate a return, please contact our customer service team at [info@dittoagainsports.com]. Provide your order number and details about the item you wish to return. We will guide you through the return process.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

In the rare event that your item arrives damaged or is defective, please contact us immediately. We will work with you to resolve the issue, either by sending a replacement or issuing a refund.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

info@dittoagainsports.com

We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.

Thank you for shopping with DittoAgainSports!