Shipping policy

 

Shipping Policy for DittoAgainSports

Thank you for choosing DittoAgainSports for your Pokemon and sports collectible needs! Here's what you need to know about our shipping process:

1. Order Processing: We strive to process and ship all orders within 3-5 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods: We offer various shipping options during the checkout process. The available options and associated costs will be displayed based on your location. You can choose the shipping method that best suits your needs.

3. Shipping Times: Shipping times depend on the selected method and your location. Standard shipping typically takes 5-10 business days. Please note that these are estimated delivery times and may vary based on factors beyond our control, such as postal delays or customs processing.

4. Order Tracking: Once your order has been shipped, you will receive a confirmation email. You can use this information to track the status and location of your package (depending on the shipping method used).

5. Delays and Exceptions: While we strive to meet our shipping commitments, unforeseen circumstances such as extreme weather conditions or other external factors may cause delays. We appreciate your understanding in such situations.

6. Multiple Items: If your order includes a combination of collectibles, it may be shipped in separate packages based on availability and warehouse locations.

7. Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

8. Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at info@dittoagainsports.com.

Thank you for shopping with DittoAgainSports. We appreciate your business and are dedicated to providing you with a seamless and enjoyable shopping experience!